I activated CloudFlare, but do not see any statistics

There are two reasons that this may happen:

No traffic to subdomain

CloudFlare is enabled for a subdomain that does not get traffic. Through the hosting providers, CloudFlare can only protect traffic going to certain subdomains, specifically CNAMEs. If your traffic all goes to an A record like your root domain, mydomain.com, rather than www.mydomain.com, then even if you’ve enabled CloudFlare, the traffic is not passing through our network.

To resolve this issue, you can setup a redirect in your .htaccess file from the root domain to the ‘www’ subdomain. You will want to make sure the cloud is orange for the ‘www’ subdomain.

Was this answer helpful? 0 Users Found This Useful

Related Articles

1004 error – DNS is still propagating

If one of your customers activates CloudFlare through the control panel and immediately visits...

CloudFlare not turned on for subdomain

You have not turned CloudFlare on for the subdomain. CloudFlare ‘on’ is indicated by...

I installed cPanel but CloudFlare is not working

Step 1: On your cPanel (or control panel) server, do a dig for your localhost:dig...

The customer tried CloudFlare and has an issue. What should I do?

When one of your hosting customers enables CloudFlare, there should be no noticeable difference...